PureVPN has been based in Hong-Kong since 2007. It’s a top-notch VPN provider with fast speeds, 80,000+ IP addresses and dedicated customer supports. We recently did a test on PureVPN to see if it deserves a place among the best VPN for China.
After signing up, you will receive an email containing the details of your new account. You will soon realize that the setup is easy to manipulate, it takes no more than 1 minute. Once installed, you need to enter your login details and then you are ready to go. The interface you will see should look like the image below. It seems not very user-friendly, with too many options and an ad, that is more complex than other VPN clients. In despite of it, PureVPN’s interface has a lot of features. You can select the VPN locations from a drop-down list or from a map. There are many setting options that will suit your needs. PureVPN can be operated on all mainstream operating systems like Windows, Linux, iOS, UNIX and Android.
In general, the connection speed is very good. We tested a few PureVPN servers from a 5 Mbps broadband connection in China. As you can see from the image below, Most of the time we got a download speed of 3.12Mbps, which is not bad. But sometimes, it was actually higher, which was great.
They have over 450 servers located in 101 countries with 80,000+ IP addresses, which is the largest server network in the VPN industry. Servers on closer locations are the fastest. We can usually get 5 Mbps through the Hong Kong servers, and 720p YouTube videos can play smoothly.
PureVPN support all protocols include PPTP, L2TP, SSTP and SSL. We have tested all of the protocols and have found L2TP to be the fastest.
One of the disadvantages of PureVPN is that they keep some logs.
They claim they don’t log any user activity but only the access attempts, session durations and bandwidth used. And they promise not to give users’ personal information to any third parties. However, they don’t say for how long they keep this data, and their term of logs is a bit obscure. PureVPN is a good VPN for China but with some security concerns you should very carefully consider before going ahead with.
PureVPN provide friendly customer support which is available 24/7/365, and Live Support seems to be available pretty much around the clock.
PureVPN offers decent customer support via:
- Social Media
- FAQ Page
- Online Chat
We asked a few questions to test out the customer support services and we received full and detailed responses to our query within seconds.
Price & Plans
Of all the China VPN providers PureVPN is one of those with affordable price. There are 3 packages available from PureVPN. Pricing is as follows:
- $9.95 / 1 month or about $9.95 per month
- $44.95 / 6 months or about $7.49 per month
- $49.95 / 12 months or about $4.16 per month
They admit that they offer discounts for every festival which makes PureVPN more affordable. Sometimes if you stay a little longer on the PureVPN website and then close the page, you will get a pop-up window with further 10% discount. Moreover, you can pay $2.5 for a 3-day trial, and you will get all the features of PureVPN paid service.
PureVPN offers over 50 payment options which is nice. It accepts major payment options like Bitcoin, VISA, MasterCard, American Express, WebMoney and PayPal any other choices.
What we like about PureVPN:
- Prices starting from $4.16
- Fast speed
- Decent customer support
- 450+ servers in 101 countries (over 80,000 IPs)
- 3-day money back guarantee
What we don’t like about PureVPN:
- No free trial
- Keep some logs
Overall we are very happy with PureVPN to China. It is a good VPN provider, and it deserves a place among the best VPNs for China. PureVPN is a VPN for the middle-class netizen. It is extremely affordable with the largest collection of servers, decent speeds and friendly supports. But PureVPN also has some flaws as it keeps some logs. If security is your primary concern, we suggest you go for ExpressVPN or VyprVPN to best suit your needs.
- 4 Best VPNs for China (January 2016)
- ExpressVPN Review
- HideMyAss Review
- VyprVPN Review
- StrongVPN Review